A blog for social media communicators at MIT


case studies

Track Successes and Failures

By Stephanie Hatch Leishman September 6, 2012

A big part of ongoing social media success is to acknowledge and keep track of your successes and failures. When you publish a piece of content that gets a positive - or negative - reaction, many more comments than usual, or more shares than you've gotten before, make sure to take a screenshot, favorite positive...

Read the Post

Gamification and Social Rewarding

By Stephanie Hatch Leishman August 2, 2012

'Guess where?' series: Do you know where on MIT campus this detail can be found? #MIT Gamification, or game mechanics, involves the use of a game mindset and can be applied to social media strategy. This can mean actually using games, such as "MIT: The Game" on the MIT Admissions Facebook page, but also involves...

Read the Post

Ask Questions

By Stephanie Hatch Leishman May 24, 2012

Content isn't just about broadcasting news and information about your department. If so, it's not social media. It's just media (see Does Your Department Take the 'Social' Out of Social Media?). There are other types of content out there and one of these types is the asking of questions. Questions are an important...

Read the Post

Social Media on a Shoestring

By Stephanie Hatch Leishman March 8, 2012

In last week's seminar, I presented on how to use limited resources when managing social media for a department at MIT. I discussed strategy vs. tactics, types of content, and tools for streamlining your efforts when you're shoestringing it. Watch the screencast version on TechTV. Please comment! You can comment on...

Read the Post